
How To: Big Data and Customer Service
There is an infinite amount of data available for use by advertisers and businesses to better understand consumers. Is your company benefiti

3 Ways to Combat the Digital Divide
We’ve all heard about global wealth, class and gender disparities. But did you know there’s a gap between regions and demographics with...

Predicting the Future: The Internet
In class, we looked at a famous Newsweek article written by Clifford Stoll, an author and astronomer, about his take on the future of the...

4 New Categories Added to the Conversation Prism
The conversation prism is a framework of the many social networks we use or have heard of since their inception. It is a robust circle...